All Pets Animal Hospital

All Pets Animal Hospital is a veterinary clinic in Clovis, New Mexico. It treats dogs and cats. On Google, it has a 4.3/5 rating from 184 reviews.

Services

•Care for dogs
•Care for cats
•Routine vaccinations and shots
•Checkups and exams

Pricing

No published pricing information is available for this clinic.

People

Dr. Bean is the only clinician named in recent reviews.

Reviews

On Google, All Pets Animal Hospital has a 4.3/5 rating from 184 reviews. Recent written reviews mention kind staff and appreciation for help with shots, checkups, and difficult visits. Negative comments include a very brief first exam with Dr. Bean, feeling dismissed during a kitten visit, and a reported 40-minute wait without updates or an apology.

Reviews for All Pets Animal Hospital

Note: Showing the 5 most recent Google reviews out of 184 we track in total. Recent reviews may not be representative of overall sentiment.

BJ KIDD

3 weeks ago

This is the only clinic I have had my pups 🐶 ❤ visit...the staff is much more than that...in time Normal needs of shots and checks ups to major stress and harder times...they are much more than my vet clinic. I am truly grateful 🙏

Donna Darnell

1 month ago

Melody Vinson

2 months ago

We unfortunately had a poor first experience with Dr. Bean. We felt very dismissed, as the vet was only there for less than two minutes, she didn’t introduce herself or ask our names. For the initial exam, she didn’t ask if we had questions, age or sex our kitten. She didn’t say bye, she just walked out and we were left thinking surely she would come back. We instead had to direct all our questions to the tech who was incredible and very sweet (thank you!).

Robert Knowles

3 months ago

Travis W

3 months ago

I want to start by acknowledging something positive. The staff at All Pets Animal Hospital were genuinely kind and friendly toward my dog during the appointment. It is obvious that the people working there care about animals, and I appreciated the way they handled her once we were finally seen. However, the experience leading up to the appointment was frustrating and frankly unacceptable from a customer service standpoint. I arrived on time for my scheduled appointment and then sat in the waiting room for over 40 minutes before being called in. During that entire time, no one acknowledged the delay. There was no update, no explanation, and no text or call ahead to let me know they were running behind. When I was eventually called back, the vet tech made no mention of the delay. The whole interaction carried on as if everything were perfectly on schedule. What makes this especially frustrating is that earlier the same day I received a text message from the clinic reminding me that if I were late or missed my appointment I would be charged a $50 fee. That kind of policy suggests this clinic values punctuality and accountability from its clients. Unfortunately, that same standard clearly does not appear to apply in the other direction. When the clinic runs 40 minutes late, the expectation seems to be that the customer simply sits quietly and tolerates the delay. Delays happen in veterinary medicine and most reasonable people understand that. Emergencies come up. Appointments run long. That is not the issue. The issue is the complete lack of communication or basic courtesy about it. A quick acknowledgment, an apology, or even a simple update would have gone a long way toward showing respect for the time of the people sitting in the waiting room. Compounding the problem was the attitude from the vet, which made it clear that this level of delay was treated as normal and not worth acknowledging. If that is how the clinic chooses to operate, that is their decision. But it is not a standard of professionalism I am willing to accept. I let them know before leaving that I will be taking my business elsewhere and will not be returning to All Pets Animal Hospital. The staff were kind to my dog, and I appreciate that, but respect for a client’s time and basic accountability matter as well.